Bookmaker 1xBet, responding to user needs, has launched several apps for computers and mobile devices. We have already told you where and how to download the 1xbet betting app. However, some players may experience problems when the app won’t work or stops launching for one reason or another. So let’s take a look at all the possible solutions and troubleshooting in this article.
On gambling forums bettors often ask questions about the correct operation of the bookmaker’s app. We gathered all the information on this topic and try to describe the reasons why 1xBet app doesn’t work.
Downloading a non-working version of the 1xBet app
The bookmaker is constantly updating its products: 1xWin software, Android and iOS apps. Therefore, versions of products released earlier become outdated and may not work correctly. In addition, players often download software from unofficial sources (we do not recommend this), where an outdated version is posted. Therefore, the 1xBet app may not work on your computer or smartphone. If the software was downloaded from the official 1xBet website, you should pay attention to the installation file itself. It might be corrupted. If this is the case, you can download the software to your device again and install it.
Your device does not support the 1xBet app
In order to install the bookmaker’s mobile app on your smartphone, it must meet the minimum requirements:
Android: 50-60 MB of free space on your smartphone and an Android version of 4.1 or higher.
iOS: 108 MB of free space in iPhone memory and iOS operating system version 9.3 or higher.
1xWin app is supported on Windows OS starting from XP. You need up to 200 MB of free space. There are no other requirements. If the betting software does not install, it may be due to antivirus. Try to switch it off.
Problems with the connection of 1xBet to the Internet
If a bettor is having problems with the app on his smartphone or PC, it is worth checking the internet connection. As a rule, the app should display a notification that there is no connection on its own. However, it is better to make sure you have a working internet connection. Another reason for disconnection may be that the bookmaker is blocked by local internet service providers. In that case the 1xBet app may not work – traffic from the gambling server will be blocked. Of course, the developers have rewarded the betting software with a VPN. But it doesn’t always work correctly.
1xbet app updates
Bookmaker’s office 1xbet regularly updates all betting apps. Therefore, after receiving the next update, 1xbet app may not open. This problem is fixed by many players on forums. In this case, it is worth uninstalling and reinstalling the software. If this does not help, write to support and ask for a link to a previous version of a working betting app. We do not recommend downloading software from other sites, as it may contain malicious code.
Problems with your device: your phone or computer
Sometimes the 1xBet app does not work due to a problem with the bettor’s device itself. It is about the operating system (after another update) or other programs that are blocking the betting software. In this case, you should roll back to a previous version of the system/uninstall the software or wait for the next app update 1xBet. If the solutions described above do not help, we recommend contacting the bookmaker’s support team. They may be able to suggest an alternative solution for users.
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